Castelbriantais Intercommunal Tourist Office
Classified Category III
This Tourist Office, Category III classified, belongs to the network of French Tourist Offices.
It is committed to:
Provide an easily accessible reception area and an information point.
Facilitate your requests
Provide seating facilities
Give free information about the local tourism offer.
Display and distribute its opening hours expressed in at least one foreign language.
Be open at least 120 days per year, Saturdays and Sundays included, during the tourist season or periods of cultural activities.
Answer your letters all year round
Ensure a permanent reception service provided by personnel speaking at least one foreign language.
Ensure the supply of tourist maps, tourist plans and guide books on paper.
Give you access to its bilingual website.
Also distribute its tourist information on paper translated into at least one foreign language in relation to:
all classified tourist accommodation including at least the name of the establishment, postal address, e-mail address, website, telephone contact details, classification level.
- Monuments and tourist sites of cultural or natural interest or dedicated to leisure activities which could include an indication of prices, opening periods and times for the public, website, telephone contact details and postal address.
- Events and activities
- Emergency phone numbers
Annually update its tourist information.
Display emergency phone numbers outside.
Deal with complaints and assess customer satisfaction
Provide a travel advisor
Guarantee the information about the local tourism offer is reliable and up-to-date.
Update the information about the tourism offer of its geographical area of intervention.