Castelbriantais Intercommunal Tourist Office

Classified Category III

This Tourist Office, Category III classified, belongs to the network of French Tourist Offices.
It is committed to:

Provide an easily accessible reception area and an information point.

Facilitate your requests

Provide seating facilities

Give free information about the local tourism offer.

Display and distribute its opening hours expressed in at least one foreign language.

Be open at least 120 days per year, Saturdays and Sundays included, during the tourist season or periods of cultural activities.

Answer your letters all year round

Ensure a permanent reception service provided by personnel speaking at least one foreign language.

Ensure the supply of tourist maps, tourist plans and guide books on paper.

Give you access to its bilingual website.

chateau de Chateaubriant

Also distribute its tourist information on paper translated into at least one foreign language in relation to:

all classified tourist accommodation including at least the name of the establishment, postal address, e-mail address, website, telephone contact details, classification level.

Annually update its tourist information.

Display emergency phone numbers outside.

Deal with complaints and assess customer satisfaction

Provide a travel advisor

Guarantee the information about the local tourism offer is reliable and up-to-date.

Update the information about the tourism offer of its geographical area of intervention.